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IT Support For Derby
Our Derby branch offers quality IT services for businesses within the town of Derby and across Derbyshire. All clients are able to take advantage of our free IT audit, giving us an in-depth appreciation of your IT infrastructure. From this starting point, we aim to build a bespoke IT support package, tailored precisely to your needs. Improved IT procedures and the latest IT solutions lead to increased efficiency and productivity. For instance, we can manage Cloud-based phone and data sharing platforms. We also provide cyber and network security guidance, strongly linked to our adoption of the IASME Cyber Essentials scheme.
Our IT experts at Derby are here to help you tackle and successfully embrace a variety of strategies. Derby IT services include;
We work with a variety of different businesses, ranging from SMEs, all the way up to large organisations. Whether you would like us to handle one specific IT service, or manage a complex strategy, we are here to help. We always consider your particular goals, and target our approach accordingly.
Please get in touch today if you would like to discuss our Derby IT support services in more detail.
Take a look at the Solution 4 IT Heritage website where we details how we provide specialist services to Gloucester Cathedral and other heritage sites. Read More…
Contact our Derby Branch today to take your business further
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In general, our managed IT support is delivered via;
Costs are calculated on an individual basis. ‘One size doesn’t fit all’, and so we take your budget and aims into consideration. Appointing an IT consultancy is a huge step, especially if you have previously dealt with IT matters in-house. Take a look at what our customers think of us when carrying out your due diligence. Ticket Feedback comments are visible on our home page, illustrating what our customers think about us. This is real-time customer feedback, generated from live data fed directly through to the home page widget. Reviews aren’t edited or embellished – the positive feedback score is 100% genuine.
Third Party Software Support
To avoid lengthy delays, we deal directly with third party communication issues. We don’t expect you to liaise with software and other third party players, and will make the necessary connections on your behalf. Rest assured, for any urgent issues we are available 24 hours a day, 365 days a year.
A typical client would have 40 usersProfessional Services, Engineering, Manufacturing and Heritage. They see IT Support as a necessity not a cost
Yes we support Apple devices on networksYes we can cover everything from your internet connection, network, servers, workstations, phones even as far as your printersYes all of our engineers follow a specific training program for their areas of expertise and carry qualifications from all the leading vendors such as Microsoft.
Yes, we have our own security division which includes CE Auditors, as a company we are also ISO 27001 and IASME Cyber Assurance Accredited. Security is considered in all of the advice we give and the Solutions we build. We don’t have to outsource this like some other MSP’s.
Yes all our patching is done out of hours allowing you to keep working during normal business hours without the interruption of Windows updates for example.
We have clients ranging from 5 users up to 500 usersEvery ticket we do has a positive, neutral and negative option so we track client satisfaction on every helpdesk ticket, our current score is fed to the home page of the website
Save on operating expenses by centralising and simplifying your IT infrastructure.
Avoid making the wrong IT decisions with assistance from our tech experts.
Protect your company from cybercriminals using our multifaceted approach.
Improve communications with our feature-rich internet-based telephone systems.
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Partners & brands we work with…
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The Old Post Office, Victoria Street, Derby, DE1 1EQ
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